It took them a month to fulfill my order and then when they did fulfill it, they sent me the wrong items. I emailed for a resolution and never heard back.
Hi Heather, we apologize for the late shipping. We did email you back on May 3 saying we will send out the correct item. You can keep the extra LSU cooler. The Ole Miss cooler is on its way. Thanks!
It's been over 2 weeks since I ordered this item and it still has not even shipped out. I have reached out via email, to check status, and have yet to receive an answer. Maybe someone at Indigo Falls will see this and respond??
Lisa, our apologies, but we did not receive an email from you for some reason. The order is past due and we will make sure it ships on Monday. Again, our apologies. The product shipped out and is scheduled to be delivered Friday. We gave you an tumbler as a token our apology.
