Shipping is free for an order over $35.00 Shipping under $35.00 will vary depending upon location, dimensions and weight. We ship UPS or USPS Sure Post depending upon the size of the order. We process orders in 1-3 days typically.
You may return products purchase with a receipt or packing slip within 10 days from the date of purchase for a refund of the sale price and tax. Products must be returned in new and unused condition with the original packing materials. Shipping charges are not refunded. A refund will be credited to you approximately 5-7 days after the return is processed, which may take up to 10 days. If you bought your Indigo Falls product from a retailer, please return the product to that retailer.
All retailers must inform Indigo Falls of any issue within 10 days of shipment to be considered for a return or credit. If such notice has not been given then the bill is due in full.
Returns should be mailed with your address, email and telephone number to:
Indigo Falls Attn: Returns 6971 Eastside Road Redding, CA 96001